When you do business with PayneWest, you get more than an insurance policy. When you experience a loss, we are here to assist throughout the life of your claim. The information below and the links to the right will help get you started.
If you are a commercial lines (business) client, please call your nearest PayneWest Insurance office to report a loss. Be prepared to provide your policy number, the date of the incident and as much detail about the damage as possible.
If you are a personal lines client (home, auto, boat, RV, etc.), please call your insurance carrier directly to report your loss. This is the most efficient manner to report a claim. Be prepared to provide your policy number, the date of the incident and as much detail about the damage as possible.
Please contact us directly if you have questions or have not received contact from your insurance adjuster; a reasonable expectation on a storm loss is 48 hours.