History & Mission

History

PayneWest Insurance was formed in 2012 from two leading agencies in the Rocky Mountain and Pacific Northwest regions. We are now a top-40 nationally ranked insurance agency fiercely committed to our clients, our colleagues and our communities.

At PayneWest Insurance we are:

  • Fiercely independent — our client is our top priority.
  • Employee owned — our employees are engaged in the success of our clients.
  • Value driven — our services are developed based on the needs of our clients.
  • Loss Prevention services.
  • Claim advocates.
  • Wellness management specialists.
  • Business practice focused — specialized risk management tools and programs.
  • Long-term strategic planners — meet the needs of clients well into the future, not just in the here and now.
  • Financially strong — we will be here today and tomorrow to meet the diverse needs of our clients.

Mission

At PayneWest Insurance, our mission is to be:

  • The premier provider of unique solutions and service for insurance, surety, and employee benefits;
  • The employer of choice in every location within which we operate;
  • A meaningful, contributing partner to the communities we serve.

Our Core Values

Five guiding values embody how PayneWest serves our clients, our fellow colleagues and the communities in which we live in and love.

Respect. We listen to and learn from each other. We support and celebrate differences. We encourage openness, honesty and give each other the benefit of the doubt. We respect our planet and strive to make environmentally conscious business decisions. We treat our clients, colleagues and communities with fairness, decency and good citizenship.

Accountability. We are accountable to every entity and individual that we interact with – including each other. We are all equally responsible for the organization’s successes and failures. We hold one another accountable for our behavior and measurable results.

Excellence. We constantly strive for continuous improvement and excellence within our industry and our communities. We invest in tools and resources that allow for continual development of our expertise and acumen. Every colleague takes responsibility to develop themselves as a professional. We stay at the forefront of our industry by encouraging collaboration and innovation. We never sacrifice value and quality.

Balance. When you get one of us, you get all of us. We are a team of colleagues who work together across all lines of business, geography and function. We encourage balance within all aspects of our organization. We respect quality of life and nurture a balanced professional and personal environment. We respect the individuality that exists within each of our offices while striving to maintain a consistent behavioral culture.

Integrity. We understand that trust is earned.  We earn trust through professionalism, doing what is right and always being honest.