Our Unique Culture

Clients. Colleagues. Communities. These words aren’t just lip service.

We think we’ve developed a pretty great work culture. We got to where we are today through collaboration, innovation and an unwavering commitment to doing what’s right.

Our company runs on the principles of serving our 3 C’s: Clients, Colleagues and Communities. Each colleague is asked when making a decision to ensure we’re positively impacting those that we serve. Our clients are the lifeblood of our company. Making our clients successful makes us and our communities successful.

We embrace our colleagues and firmly believe they are true assets to our company. As a result, we invest in them by providing ongoing training and educational opportunities in insurance and general business practices through PayneWest University. We strive to be an employer of choice by retaining our skilled colleagues throughout their career, which brings value to our clients through continuity, knowledge and commitment.

Finally, we value the communities in which we live and do business. Without our communities, we would not be the premiere agency we are today. In addition to providing support to many non-profits in the communities we call home, PayneWest provides paid volunteer hours for every colleague and office volunteer days. We understand that our success is directly tied to our communities’ successes.