Laurie is a business insurance account manager at PayneWest. She began her insurance career in Cut Bank, Montana, in 1993. While in Cut Bank, Laurie handled all types of insurance—from personal, business, agriculture, crop insurance and bonds. After 10 years in the Cut Bank office, and with a few company mergers and name changes along the way, Laurie transferred to the Billings, Montana, office of PayneWest Insurance in 2003 and joined a large, business insurance team. Later, the love of the mountains and lakes drew Laurie and her husband to Missoula, Montana, where she joined the Palmer and Hermes team in 2019.Laurie is dedicated to helping her clients protect their livelihoods, assets and the people they care for. She is diligent about continuing her education in the ever-changing world of insurance coverages. She received the “Outstanding Customer Service Representative” award for the State of Montana because Laurie is able to build strong relationships with her clients and colleagues. New colleagues that are eager to learn about exposures that their clients may face and how to protect against them brings out the mentor in Laurie which she enjoys doing. Laurie enjoys being active in her community. She enjoys lake time as well as reading, quilting and being surrounded by friends and family.