If you have a personal lines claim (Home, Auto, Boat, RV, etc.), please call your insurance carrier directly to report your loss. Due to the size of this storm event, this is the most efficient manner to report your claim. Be prepared to provide your policy number, the date of the incident, and as much detail about the damage as possible. If you need help finding your carrier contact information please visit our Carrier Contact page.
If you are a commercial lines (business) client please call our nearest PayneWest Insurance Office to report the loss. Be prepared to provide your policy number, the date of the incident, and as much detail about the damage as possible.
Please contact us directly if you have questions or have not received contact from your insurance adjuster (a reasonable expectation on a storm loss is 48 hours).