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Passion Is Contagious

By Kyle Lingscheit


What is passion? Passion is a strong feeling of enthusiasm or excitement for something or about doing something.

Have you ever noticed someone who was totally passionate about what they are doing? Their enthusiasm and excitement becomes contagious. You can feel it. When you meet somebody who is passionate about what they do, it definitely shows. We have many, many examples of people that are passionate about what they do right here at PayneWest Insurance. We see these examples every day in our 3 C’s.

We see people that go out of their way to make sure our clients are supported. Whether it be a claim resolution, risk management challenge or a billing problem, we have colleagues that go above and beyond to assist. They tackle these issues with a passion and our clients know this.

Client interaction is not the only time that we see displays of passion. We also see many examples of our colleagues stepping up to assist their co-workers in their time of need. With over 760 employees, there is always someone that is suffering from a personal loss, medical issue or just going through a tough time. When this happens, their coworkers go above and beyond to do whatever they can to provide assistance. We see it time and time again. Our people do care and are passionate about taking care of others.

We also see many examples of how passionate our colleagues can be when they get involved in community activities. We have example after example of colleagues that are truly making a difference in their communities each and every day. We are constantly looking for ways to make a difference and to give back to the communities that we serve—and we do make a difference.

As you can see, our 3 C’s align very well with people that are passionate about helping others in many, many ways. I see the passion every day from our tremendous colleagues, and that’s what makes me so proud to be a part of PayneWest. You could say I’m passionate about all things PayneWest.


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Company Awards and News

Kyle Lingscheit has been elected to the Council of Insurance Brokers and Agents Board of Directors. The Council’s Board of Directors is comprised of the heads of top brokerage firms who provide direction and guidance around industry initiatives and advocacy for the commercial brokerage industry’s regulatory and compliance matters.  Congratulations, Kyle!




BrokerTech Ventures is the first program specifically for investors and innovators building the next generation of tech solutions for insurance agencies and brokerages. We’re proud to partner with M3 Insurance, Holmes Murphy, ABD Insurance & Financial Services, Connor Strong & Buckelew and Assurance on this endeavor by creating an ‘innovation hub’ for startups to test broker-centric ideas and products. Read more about it here.


We were recently honored with the 2019 Big “I” Best Practices Award, being recognized again as part of an elite group of independent insurance agencies around the United States participating in the Big “I” Best Practices Study Group. We join 267 agencies selected because of outstanding customer retention, growth, stability and financial management. We annually meet this high standard of excellence because of your commitment to our Clients.



PayneWest was named one of the 100 Healthiest Workplaces in America for the second year in a row! The winners are celebrated for their commitment to employee health and exceptional corporate wellness programming. Over 1,000 of America’s top well-being programs were evaluated for this award and our selection puts us on the same list as CVS, Toyota, Hewlett-Packard, GE and even Apple!



In Case You Missed it: CONNECT 2019


PayneWest Gives Kindness


Colleague Awards


Certificates and Designations

  • Isabel Barichievich, Construction Risk and Insurance Specialist (CRIS)
  • Tammy Dedrick, Associate in General Insurance (AINS)
  • Rebekah DuBois, Personal Lines Coverage Specialist (PLCS)
  • Laura Horgus, Agribusiness and Farm Insurance Specialist (AFIS)
  • Patty Kercher, Management Liability Insurance Specialist (MLIS)
  • Audrey Shaw, Small Business Coverage Specialist (SBCS)
  • Becky Shinn, Management Liability Insurance Specialist (MLIS)
  • Nicole Steinborn, Certified Insurance Service Representative (CISR Elite)


  • IT Outstanding Contributor: Nicole Field
  • Select Outstanding Contributor: Tammy Dedrick
  • Commercial Lines Outstanding Contributor
    • Region 1: Mandy Gunn
    • Region 2: Kim Fossum
    • Region 3: Faith Burns, Brianna Dudley, Rehnna Merkel, Ryan Tellock
    • Region 4: Lynn Thompson
    • Region 5: Dawn Achten
  • Benefits Group Collaboration Award: Angie Davis, Sarah Bunton, Hayley Brager, Sarah Tarka Baer, Donna Bryant, Bre Lassiter, Amy Courser, Katie Sanburn, Lorraine Damon, Robin George, Stephanie Radke, Susan Baker, Kelley Macpherson
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  • Personal Insurance Outstanding Contributor: Molly Howe, Samantha Lytle
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Riscover Retreat Awards

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    • Personal Lines: Garrett Hall
    • Select: Mac Kirk
    • Benefits: Lori Fearon
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    • Personal Lines: Kelcy Berry
    • Benefits: Hilary Lombardo, Trish Quarles
  • Navigator Award
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    • Personal Lines: Renae Goodwin
    • Benefits: Rob Turner
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  • Select Mentor of the Year: Gail Stevers
  • Benefits Mentor of the Year: Darrell Strong
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    • Benefits: Becky Byrne, Darrell Strong, Shannon Jensen, Pat Harlin, Lori Fearon, Matt Hardy, Morgan Hirschenberger, Ronda Ide

Network Builder Awards

  • New Sales
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    • Personal Lines: Renzy Kelly
    • Surety: Tyler McIntyre
    • Benefits: Darrell Strong
  • Net Growth
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    • Personal Lines: Garrett Hall
  • Rising Star
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    • Benefits: Hilary Lombardo
    • Personal Lines: Mark Gilman
    • Select: Mac Kirk
  • Team Bundled Growth
    • Large office: Billings
    • Small office: Beaverton
  • PayneWest Professional of the Year: Greg Beery
  • Chairman’s Award: Jeff Wallace