Susan joined the PayneWest team as a commercial insurance account manager in 2018. Susan graduated from Montana State University with a degree in business administration with an emphasis in finance. She had spent 15 years in the insurance industry working in employee benefits at PayneWest and a competing agency, specializing in annuities, life and health insurance. Susan decided to take on a new challenge and came back to PayneWest to join the Business Insurance team.She enjoys helping others and providing excellent customer service. Learning is one of her passions and Susan stays informed of changes in the insurance industry. She intends on gaining further knowledge by studying and obtaining insurance designations. Susan loves the outdoors! She enjoys working out at the gym, running, fishing, golfing and spending time with family and friends. Susan and her spouse, Jon, also frequent the Western part of Montana where they visit family and find pleasure in the great outdoors.