“Clients, colleagues, communities – at the end of the day, if we’ve made decisions in light of these three groups, we’ll be successful.” As chief operating officer, Sarah’s focus is broad, providing the overall direction of activities relating to the operations of PayneWest. Her responsibilities affect every area of the organization, making it essential that the implementation of company policies reflect and reinforce PayneWest’s philosophies and culture, of which she is a big fan. “If our colleagues are happy and engaged,” she says, “our clients and communities will be well served.” Sarah has been with PayneWest since 1993 and has served the company in a variety of roles. Prior to her current position, she was the managing executive of administration, overseeing human resources, education and development, marketing, facilities, community outreach and general administration. Positions prior to those include controller, operations manager and surety manager. Sarah enjoys walking, hiking, travel, reading, going to movies and spending time with her large extended family and friends. She has two children and lives in Helena, Montana.