Patty began working at PayneWest in 2006 and is a commercial insurance senior account manager in our Helena office. She loves the ever-changing tapestry of the industry and the challenges it brings. Patty’s goal is to help clients understand the “ways and whys” of their coverages. Getting her insurance career started in 1980, Patty has had the opportunity to work for an insurance company as well as independent insurance agencies across the country, giving her a depth of knowledge for the insurance industry. Patty continues to expand her knowledge of insurance by attending various classes. She has received the following designations: Certified Insurance Services Representative, Certified Insurance Counselor, Associate in General Insurance, Certified Professional Insurance Woman and Diversified Advanced Education. Patty received the 2010 Outstanding Customer Service Representative of the Year for the State of Montana. Dedicated to her profession, Patty is currently serving as treasurer of the Insurance Professionals of Helena for the 2016-2019 year terms. Patty enjoys spending time inside reading and quilting, but if things get a little too quiet and gorgeous outside you might see her in the Jeep finding a trail to hike. Patty and her husband, Wes, serve on a missionary board for Nation to National International located in Joplin, Missouri, working with missionaries located around the world. They have two children; Justin, and his, wife, Deb, and grandkids Aiden and Nora Rose; and their daughter, Nichole. Two wild and crazy dogs, Heidi and Bailey round out the family!