Heather is a Billings, Montana, native who joined the PayneWest Benefit Planning team in 2013. Prior to beginning her insurance career, Heather graduated from Montana State University-Billings with a bachelor's degree in human services and worked with disadvantaged youth in a case management capacity for several years. Heather is licensed in Montana with lines of authority in life and health insurance. She prides herself on being a problem solver and working to make sure that each client’s needs are met and they receive the fantastic service they deserve.Outside of the office Heather spends her time with her daughter, Eleanor, and husband, Aaron. She enjoys traveling, the outdoors and is an enthusiastic sports fan.